All
orders should be placed through our secure on-line shopping
cart. It is safe and secure. Occasionally some browsers indicate the order pages are not secure. This is not the case; all important information is encrypted and secure. The images on my site are stored in a different folder and just the images are not "encrypted".
I do not take orders over the phone.
I handle all questions, issues and inquiries via email. Please feel free to email me with any questions or concerns you may have and I will get back to you as quickly as I can..
You
may choose various payment options:
CREDIT
CARD- Secure Online Transaction: This web site securely
accepts Visa & Mastercard
credit cards. Credit
card numbers are not kept on record.
CREDIT
CARD TRANSACTION BY MAIL: If you do not wish to submit
your credit card information securely on-line, you can mail
your credit card information. Choose "Credit Card Via
Mail" under payment options when you check out. You will be notified
via email when your order has been received and is going to
ship.
Mail
your credit card order to: Molly's Herbals
4659 Seneca Drive
Okemos, MI 4886
CHECK
/ MONEY ORDER: You can pay by check or money order
by choosing "Check or Money Order" under payment
options when you check out. Your order will
be shipped after we receive your check/MO. You will be notified
via email when your order has been received and is going to
ship.
Make
all checks payable to: Molly's Herbals
4659 Seneca Drive
Okemos, MI 48864
Shipping:
We will strive to ship your order as quickly as we can, if possible, within 1-2 days of receiving your order on weekdays, though this is not guaranteed. (Please note, we are closed Fri. afternoons, Sat. & Sun).
Please understand that sometimes we may experience short delays in shipping if we run out of a product and need to make up more. This occasional inconvenience just guarantees that our products are always extremely fresh :-)
All orders are shipped via US Postal Service Mon-Fri. (We are closed Friday afternoons, Saturday & Sunday)
Priority Mail
Express Mail
Parcel Post -Please note Parcel Post does not provide tracking and we are not responsible for lost or damaged packages shipped via this method.
Flat Rate Priority Mail: Some select items may also be shipping in Flat Rate Priority Mail boxes. Due to the nature of the way our shopping cart processes orders, I cannot offer Flat Rate shipping on all of my prodcuts.
Shipping charges are calculated weight/shipping zone.
NOTE ON SHIPPING CHARGES:
Occationally the shipping cost shown by the cart is incorrect (overly high), here is why:
When my cart asks the USPS web site what the shipping charge should be and the USPS site "fails"/doesn't respond (which happens on occasion and there is nothing I can do about it) my cart defaults to calculating the shipping at 25% of the total cost of the order. If there is a gross over-miscalculation on the shipping cost by my cart, I always rectify it when I print the shipping labels and refund the customer for the overcharge.
NOTE ON FLAT RATE BOXES:
I cannot offer Flat Rate on everything because it is impossible to program a shopping cart to know how much will fit in what box for every order. If I see that an order will fit in a Flat Rate box and save the cutomer on shipping costs, I will put the order in a Flat Rate box and refund the customer for the saving on shipping.
International Orders:
We will ship to Canada.
We do not ship to Australia or New Zealand due to importation restrictions.
If you are not satisfied with the quality a product, please
send us an email and explain the problem. We will work with
you to resolve the issue by either replacement or credit.
Return
Policy:
Every
item we sell is carefully inspected before it is shipped. If
merchandise is defective or damaged upon receipt, please contact
us immediately after your package arrives via email. Please
tell us what is wrong with the item and the remedy
you are seeking (refund or replacement). We will not accept
a returned item unless you have communicated with us first.
Privacy
Policy:
Information we collect (name, address, email)
is solely for the purpose of our business dealings with you
(so we can ship you your order). We will keep your name and
contact information on file, for this purpose only. We will
not release, sell or give away your personal information or
email address to anyone. We do not keep customer's credit card
information in our records unless specifically requested to
do so by repeat customers.
Services
and Conditions of Use
Statements
made on this web site and information provided here have not
been
reviewed or approved by the FDA. Neither this web site,
the information presented on this web site, or the products
mentioned on, or sold herein, are meant to treat,
diagnose,
cure, or
prevent
any disease. As part of our service, we agree to provide you
with information, products and other services that we may
decide to
offer, subject to the terms of this agreement. Upon notice published
through the service, we may modify this agreement at any time.
You agree and continue to agree to use our products, information
and services in a manner consistent with all applicable laws
and
regulations and in accordance with the terms and conditions set
out in the policies and guidelines outlined below. Please
note
that you will be referred to as 'customer' in this agreement.
Limitation
Of Liability And Warranty
Customer agrees
that use of information and products provided by, or offered by
Molly's Herbals are entirely at customer's
own risk. Services, information and products are provided 'as
is', without warranty of any kind, either expressed or implied,
including without limitation and warranty for information, services
or products provided through or in connection with Molly's Herbals
. Specifically, we disclaim and and all warranties,
including without limitation: 1) Any warranties concerning the
availability, accuracy or content of information, products or
services; and 2) Any warranties of title or warranties of merchantability
or fitness for a particular purpose.
This disclaimer of liability applies to any damages or injury
caused by any failure of performance, error, omission, interruption,
deletion, defect, delay in operation or transmission, computer
virus, communication line failure, theft or destruction or unauthorized
access to, alteration of, or use of record, whether for breach
of contract, tortious behavior, negligence, or under and other cause of
action. Customer specifically acknowledges that Molly's Herbals
is not liable for the defamatory, offensive
or illegal conduct of other customers or third-parties and that
the risk of injury from the foregoing rests entirely with customer.
Neither Molly's
Herbals nor any of it's agents, affiliates
or content providers shall be liable for any direct, indirect,
incidental, special or consequential damages arising out of use
of the service, information or products or out of any breach of
any warranty. Customer hereby acknowledges that the provisions
of this section shall apply to all content and products on the
Fias Co Farm and Molly's Herbals web sites.
* Disclaimer:The products offered on this web site are not intended to diagnose,
treat,
cure, mitigate or
prevent any disease.
The
information and statements presented on this site have not been
evaluated or approved by the
Food and Drug Administration. The use of herbs and essential
oil for the prevention, treatment, mitigation or cure of disease has not
been approved by the
FDA
or USDA.
We
therefore make no claims to this effect.
We
are not veterinarians or doctors. The information on this site
is based on the traditional and historic use of herbs as well
as personal experience and is provided for general reference and
educational purposes only. It is not intended to diagnose, prescribe
or promote any direct or implied health claims. This information
is and products are not intended to replace professional veterinary and/or medical
advice. You should not use this information to diagnose or treat
any health problems or illnesses without consulting your vet and/or
doctor. We present the products on this site and the information
supplied here without guarantees, and we disclaim all liability
in connection with the use of these products and/or information.
Any person making the decision to act upon this information is
responsible for investigating and understanding the effects of
their own actions. Please
read our Services and Conditions
of Use and Limitation Of
Liability policy.
Web
Site Designed & Maintained by Molly Nolte (aka Molly Smith)
Copyright (c) 1997-2010 Molly Nolte. All rights reserved.
All text written by Molly Nolte unless otherwise noted.
All graphics, photos and text on these pages
were created by, and are
the sole property of Molly Nolte. Individuals are granted the right to download a single
copy of this page for archival purposes on electronic media and/or
conversion into a single printed copy for personal use.
All other
use or reproduction of this material, such as in publications or use on other web
sites is strictly prohibited. It may not
otherwise be reprinted or recopied, in whole or in part, in any
form or medium, without express written permission from Molly Nolte.
This site may be used as a referance if proper credit is provided and a web link is given.
